Shipping Policy

At HighKey 18, we are committed to delivering your order safely and on time.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Standard delivery within India typically takes 3–7 business days depending on your location.
• Delivery times may vary during peak seasons, sales, or unforeseen circumstances.

Shipping Charges

• We offer Free Shipping across India on all prepaid orders.
• Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp.
• You can track your shipment using the provided tracking details.

Delivery Delays

While we strive to ensure timely delivery, delays may occur due to weather conditions, transportation issues, or other factors beyond our control.

Incorrect Address

Please ensure that your shipping address is accurate and complete. HighKey 18 is not responsible for delays or failed deliveries caused by incorrect address information provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our customer support team within 48 hours of receiving the order so we can assist you promptly.

Contact Us

For any shipping-related questions, please contact us:

HighKey 18
Email: support@highkey18.com
Phone: +91 XXXXX XXXXX